When core workflows exist only in the heads of staff, attempting to document everything at once guarantees stalled momentum. The Process Clarity Sprint tackles this by ranking workflows by downstream dependency and documenting the top five using an interview-to-draft model. Owned by the COO over a four-week timeline, the objective is moving from operational variance to consistent execution scored at amber or better. Review the complete framework here: bit.ly/business-…
#Operations #ProcessImprovement #Management #COO
