The 70% process reengineering failure rate

The widely cited 70% failure rate for business process reengineering was never empirical data; it was an unscientific estimate Michael Hammer and James Champy offered in 1993. Actual measured transformation success runs closer to 31%, but understanding where the original number came from changes how leaders should evaluate reengineering risk. Read the full analysis of the data and implementation odds at bit.ly/business-…

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