Gallup reports that only 46% of US employees strongly agree they know what is expected of them at work, down ten points since 2020. That drop in role clarity represents the steepest decline among all engagement metrics Gallup tracks. Well-designed standard operating procedures fix this by removing ambiguity and establishing explicit performance standards for every role: smbadvisor.management/standard-…
#Operations #Management #CompanyCulture #ProcessImprovement
