When raising prices, garment counts drop before customers. Elastic demand hits volume, not customers. Consider category-tiered pricing. bit.ly/dry-clean…
Ten operations questions for Dry cleaners & laundromats, answered through the operations ontology. Dry cleaners & laundromats Operations Questions The questions that recur in dry cleaners and laundromats share one shape: the garment count drops before the customer count does. Several ask what customers quietly take elsewhere when prices rise, and why wash-and-fold clients stay for years while dry-cleaning clients defect over one blouse. Others ask where the capex decisions point. The answers below ask which business the counter confesses to. When we raise prices, why do garment counts drop…
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